Privacy Policy


Thank you for visiting our website.

Please take a few minutes to read carefully our company’s Privacy Policy. ActivHealthCare, Incorporated will be referred to hereafter as "the Company".


Information on this website is provided "AS IS" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. The data set forth herein is for informational purposes only, and no warranty is made that the information is error-free.


The Company takes every precaution to protect its website users and any information provided by those users. We aim to ensure that the website is at least as secure as current interactions by mail and phone.

All data, correspondence, and responses that you, the user of this website, provide will be handled, both online and off-line, with confidentiality and professionalism. Data integrity is a very serious matter at the Company. To protect from unauthorized access, data is safeguarded behind a secure firewall.

Please note that data transmitted by e-mail is vulnerable to security breaches (see "E-mail").

Notice of Privacy Practices

The Company and its affiliated companies appreciate the opportunity to provide health care benefits to you and your family. In the course of providing the health benefit plans we administer or offer, the Company must collect, use, and disclose nonpublic personal information.

This Notice of Privacy Practices extends beyond the borders of our Web initiatives to all areas and mechanisms of the Company’s business interactions. The Notice addresses our serious handling of your information that we guard as private and confidential. Consequently, we have policies and procedures in place to protect the information against unlawful use and disclosure.

Information Collection

We do not intend to sell, rent, share, license, or transmit this information outside of the Company and our affiliates, unless so directed by you (through written authorization) or if disclosing information in compliance with governmental, judicial, or legal agencies.


A cookie is a piece of data stored on the user’s hard drive containing information about the user. Once the user closes their browser, the cookie terminates.

Some of the Company’s business partners, affiliates, and organizations (with whom we have web links) may use cookies in conjunction with our website and/or their own sites. The Company does not have access to, or have control over, the cookies of such entities and cannot be held responsible as a result.

Log Files

The Company uses IP addresses to analyze trends, to administer the site, to track user movement, and to gather broad demographic information for aggregate use.

IP addresses, basically numeric web addresses used between computer servers, enable the Company to identify the Internet Service Providers (ISP) that web users utilize. This helps the Company with trending and market research.

IP addresses are not linked to personally identifiable information.


It should be noted that any e-mail message sent to the Company, as with nearly all Internet communication, is susceptible to potential outside interception. Outside sources may be able to access e-mail unbeknownst to either sender or recipient, not only within this realm, but also throughout the World Wide Web. Employees throughout the Company, as dictated by business processes and practices, may read email received by the Company.

As a result, we adamantly suggest that you do not send any information via e-mail that you consider to be private or confidential. Please contact us by phone at the numbers indicated on our web pages.

Notification of Changes

The Company reserves the right to change the content within the web pages and within this Privacy Policy at any time without notice. Furthermore, this Privacy Policy is not to be construed in any way as an agreement, stated or otherwise, on behalf of any party. Use of this website is at your risk and discretion.

Concerns / Issues

Should you have any questions, concerns, or comments regarding the Company’s Privacy Policy, please contact us directly via our Contact Us Page

Conditions of Use

This statement outlines the Terms of Use for the Web presence of ActivHealthCare, Incorporated (herein referred to as "the Company").

Acknowledgment of the Company’s Conditions of Use

As a user of the Company’s web content, it is imperative that you review and understand the Company’s policies concerning web use contained within the Company’s "Conditions of Use" and "Privacy Policy" statements.

By using the Company’s web page, you are consenting to the policies outlined in the aforementioned statements. Likewise, use of the Company’s web sites is at your risk and discretion.

Web Does Not Replace Professional Advice

Content and data within the Company’s website(s) are "as is" and are to be used for informational purposes only and should not replace professional advice.

Independent decision making is expected regarding matters pertaining to personal health, well being, and investment. In other words, the information on the website should not and cannot be used in lieu of professional attention (e.g. a user should go to a family physician if concerned about an ailment and should not rely on this, or any other, website for diagnosis or treatment advice).

Regarding Claims, Benefits, and Medical Management

The information provided within the web pages does not represent a guarantee of coverage or specific payment. As with all health plan benefit limits and rules of eligibility apply, pre-certification decisions are based on medical necessity.

Limited Liability

There is to be no liability on the Company’s behalf regarding damages, lost profits, loss of programs or data, interruption in business activity, or other damages with regard to the use of this website.

While the Company diligently attempts to ensure the accuracy and timeliness of information posted, information contained within the Company’s web pages may be, at any time, outdated and may include inaccuracies and/or errors. Information may change at any time without notice.

Third Party Websites

The Company is not to be held responsible for information contained in Third Party websites whereby there is a connection to or from the Company via hyperlinks and/or pointers. The Company does not have control over any information on any other organization’s website(s).

When leaving the Company website to visit a site we have provided you via a link, please remember:

  • The Company does not endorse the content and accuracy of the websites you are about to visit, and therefore, disclaims responsibility for their content and accuracy;
  • The Company does not make any express or implied warranties, representations or endorsements whatsoever with respect to the linked websites you visit; and
  • In no event will the Company be liable to you or to anyone else for any decision made or action taken by you or anyone else in reliance on results obtained from information available from any websites for which we provide a link.

The Company Plan is not to be held responsible for information contained in Third Party websites whereby there is a connection to or from the Company via hyperlinks and/or pointers. The Company does not have control over any information on any other organization’s website(s).