Do I have to use Office Ally to submit my claims?

No, but if you use a clearinghouse other than Office Ally for your ActivHealthCare claims, you will need to submit paper claims to ActivHealthCare. Otherwise, the claims may be processed as out of network and denied.
Our website training at www.ActivHealthCare.com thoroughly covers how to format the address. If you have questions, call (770) 455-0040.

    • If you submit claims on paper, be sure to review the training presentations to avoid unnecessary delays.
    • If you use Office Ally, the format example in the "How do I submit claims?" FAQ for the correct Peach State Health Plan (Ambetter or Allwell" formatting.
    • If you use a billing service, be sure they are properly trained. Most of the claim problems we see originate with billing services not knowing how to work with ActivHealthCare.